The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.
The following applies to Germany: Consumers are, in accordance with § 13 of the German Civil Code (BGB), any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.
The following applies to Austria: In the following terms and conditions, "consumer" is understood to mean "consumer" within the meaning of the Consumer Protection Act (KSchG).
The following applies to Switzerland: In the following conditions, "consumer" is understood to mean "consumer" according to Swiss law.
The purchase contract is concluded with Natural Selection.
By placing the products in the online store, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction tools, which are provided and explained, for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
The language(s) available for the conclusion of the contract: English
We save the text of the contract and send you the order data and our GTC in text form. You can view the contract text in our customer login.
In addition to the stated product prices, there may be additional shipping costs. For more information about shipping costs, please refer to the offers.
In principle, you have the possibility of pick up at our store at Wragelstr. 54, 10997 Berlin during our business hours. Pickup at one of the stores must be specified in the checkout.
In our store you can use the following payment methods:
By submitting the order you are providing your credit card details. Your card will be charged immediately after placing the order.
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instructions. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further instructions in the order process.
In order to be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, legitimize yourself with your access data and confirm the payment instructions. The payment transaction is carried out immediately after placing the order. You will receive further instructions in the order process.
If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance.
The statutory liability for defects shall apply.
They shall, as soon as it is feasible in the ordinary course of business, inspect the quality of the goods received and, if defects are found for which the seller is liable, notify the seller immediately. If the consumer fails to do so, the purchased item shall be deemed to have been accepted, unless the defects were not apparent during the normal course of business. If such defects are discovered later, the notification must be made immediately after discovery, otherwise the item shall be deemed approved also with regard to these defects.
Send the defective product back to us with a description of the defect. You will bear the transport costs incurred. We provide warranty by rectifying defects. This is done at our discretion either by remedying the defect (rectification) or delivery of a defect-free item (replacement). If the subsequent performance fails, you are entitled to withdraw from the contract. This does not apply in the case of insignificant defects. A right to price reduction is excluded.
Information on any additional warranties that may apply and their exact terms can be found with the product and on special information pages in the online store.
Customer Service: You can reach our support at EMAIL HERE
For claims based on damages caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation
In the event of a breach of material contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and compliance with which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the liability shall be limited to the amount of the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
The European Commission provides a platform for online dispute resolution (OS), which you can access here can be found here. We are willing to participate in an out-of-court arbitration procedure before a consumer arbitration board.
By placing an order you assure to be over 18 years old. If it turns out that this is not the case, we are entitled to withdraw.